This usually happens if the Proctorio Extension is not installed correctly. Please install the Proctorio Extension. If you are getting this error, but already have the extension installed, please try uninstalling and reinstalling the extension.
The answer you’ve been waiting for is here now. a list of pertinent questions and answers that you might occasionally need.
Why is proctorio not working? – Frequently asked questions
Why is Proctorio extension not working?In the event the extension does not appear to be working correctly, follow these steps: Reboot your computer. Ensure Chrome is updated. Remove the Proctorio extension by right-clicking on the Proctorio shield in Chrome and choosing “Remove from Chrome…”
Why is my computer blocking Proctorio?Your Antivirus may be blocking Proctorio Antivirus programs can block Proctorio. They pick up the software as unsafe and unknown and block it without asking. If you have an antivirus such as Norton Security, McAfee or Symantec, this is likely the cause of your problem. Just pause it when attempting a quiz.
How do I enable Proctorio in Chrome?To get Chrome on your computer and install the extension see the Get Proctorio web site. Once you have the extension installed, open your Canvas course, click settings, then click the Navigation tab at the top, then drag the “Secure Exam Proctoring” to the enabled list of applications.
How do I know if Proctorio is working?Make sure you are using the Chrome browser. Check to see that the Proctorio extension shield is dark grey. If it is light grey, it means the extension has not activated. If it has not activated, give it a few more seconds to see if it darkens
Is Proctorio down right now?All systems are now fully operational. A fix has been implemented for interruptions in Olark live chat. Unplanned interruptions in our live chat service. Please email [email protected]
Why has Proctorio been disabled in Chrome?Chrome has a permission system for its extensions that requires Chrome to declare the permissions they to read and manage data. You can disable this setting once the exam is over, but you will need to re-enable it the next time you take an exam with Proctorio.
Does Proctorio tell you when you’re flagged?Yes. Proctorio may flag notification or any activity that the test administrator has prohibited.
What browsers does Proctorio use?You must use the Google Chrome web browser and the Proctorio Extension.
How do you fix this item has been disabled in Chrome?1) First, try to enable Honorlock by clicking “enable this item” in the pop-up within Chrome. 3) From there, you’ll select to Remove any extensions you think could be interfering with Honorlock. You can also toggle them off if that’s preferred instead of removing.
What does Proctorio flag as suspicious?There is not an individual watching live. Suspicious behavior is flagged in a report for faculty review. For example, the system has the capability to note to the instructor if other people are in the room, if a phone is used, or if the student is consistently looking down into their lap.
Why is Chrome disabling my extensions?If you see a message saying “Extensions Disabled,” it’s because Chrome has turned off one or more of your extensions to keep your data safe while you’re browsing the Internet. The extensions that Chrome turned off either didn’t come from the Chrome Web Store or were determined unsafe.
Explore Why is proctorio not working? with tags: Why is Proctorio not working on my Mac, Proctorio System diagnostic test not working, Proctorio not working on Canvas, Proctorio Invalid Setup, Proctorio interception detected error, Proctorio please wait while we prepare your exam, Proctorio support, Proctorio invalid setup contact your instructor
Additional information on Why is proctorio not working?
I am having difficulty getting Proctorio to work on my computer …
- Summary: I am having difficulty getting Proctorio to work on my computer. Why KentOnline Learning I am having difficulty getting Proctorio to work on my computer. Why is that? To take a proctored exam with Proctorio, you must be using the latest version of the Google Chrome browser. You also must install the Proctorio Chrome browser extension. You can install this extension at getproctorio.com. You only need to install this…
- Rating: 2.52 ⭐
- Source: https://www.kent.edu/onlinelearning/i-am-having-difficulty-getting-proctorio-work-my-computer-why
Proctorio Troubleshooting – Center for Teaching and Learning
- Summary: Proctorio Troubleshooting – Center for Teaching and Learning – Vincennes University Proctorio Troubleshooting Important Reminders You must be using Google Chrome (not Safari, Firefox, Internet Explorer, Edge, etc.). Proctorio does not work with Chromebooks. Closing and restarting Chrome is a good first step for almost any issue. Unanticipated issues will likely erupt the first (and second) time Proctorio is used. It is IMPORTANT to use Proctorio…
- Rating: 2.51 ⭐
- Source: https://www.vinu.edu/web/center-for-teaching-and-learning/proctorio-troubleshooting
- Summary: Support | ProctorioOnly institution-approved representatives can decrypt encrypted test-taker screen, video, and audio recordings.Proctorio encrypts exam recordings at the zero-knowledge layer, during transit, and while at rest in secure data centers.Proctorio makes every effort to reduce the collection of personal information. We do not sell your data to third parties!Getting set upSet yourself up for success!Follow the steps and tips listed on the “Set-Up”…
- Rating: 1.97 ⭐
- Source: https://proctorio.com/support
Simple fix for Proctorio…fixes the access code error when …
Troubleshooting Steps for Canvas Exams Proctored by Proctorio
- Summary: Troubleshooting Steps for Canvas Exams Proctored by Proctorio Troubleshooting Steps for Canvas Exams Proctored by Proctorio Clear browser cache and cookies. Reference the article at this link for details: https://cedarville.teamdynamix.com/TDClient/2045/Portal/KB/ArticleDet?ID=51811 Ensure you are using an up-to-date version of Google Chrome. Note: Proctorio requires Google Chrome. Do not use other browsers. Ensure you followed the “Setting up Proctorio” steps on the Proctorio Support Page: https://proctorio.com/support…
- Rating: 1.08 ⭐
- Source: https://cedarville.teamdynamix.com/TDClient/2045/Portal/KB/ArticleDet?ID=109027
Proctorio – Waiting for connect.mheducation.com
- Summary: CXGLoading×Sorry to interruptCSS ErrorRefresh
- Rating: 1.48 ⭐
- Source: https://mhedu.force.com/CXG/s/article/Waiting-for-connect-mheducation-com
Proctorio – Quick Tips for Students – General
- Summary: CXGLoading×Sorry to interruptCSS ErrorRefresh
- Rating: 4.45 ⭐
- Source: https://mhedu.force.com/CXG/s/article/Proctorio-Quick-Tips-for-Students-General
Proctorio Troubleshooting & Support (FAQ) | E-Campus
- Summary: Proctorio Troubleshooting & Support (FAQ) | E-Campus | Regionals Proctorio Troubleshooting & Support (FAQ) Google Chrome is the required browser (for both faculty and students) to use Proctorio. Yes, the Proctorio Chrome Extension must be installed on your Chrome browser. This is especially true for students. Faculty do not engage with the Proctorio Chrome Extension as a regular part of the process for…
- Rating: 1.22 ⭐
- Source: https://miamioh.edu/regionals/eccoe/get-help-with-campus-systems/get-help-proctorio/proctorio-faq/